Privacy Policy

Our commitment to your privacy

Stack Prism Mesh takes data protection seriously. This policy describes what personal data we collect when you use this website, how that data is used, and the rights you have over it. We process data only where we have a clear legal basis for doing so, and we do not share your information with third parties except where necessary to deliver our services or required by law.

Data we collect

• Contact form data: When you submit our contact form, we collect your name, email address, optional subject, and the message you write. This data is used solely to respond to your enquiry.
• Analytics data: If you have accepted analytics cookies, we collect anonymised information about how pages are navigated — such as page visits and referral sources — through third-party analytics services. No personally identifiable information is included in this data.
• Cookie preference data: We store your cookie consent choices in your browser's local storage. This data does not leave your device except where associated with cookies you have consented to.
• Technical data: Standard server logs may include your IP address, browser type, and device information. This data is retained only as long as necessary for security purposes and is not used to identify individuals.

How we use your data

• To respond to contact enquiries and conduct pre-engagement conversations
• To understand how visitors use the website and improve its content, where consent has been given
• To maintain website security and protect against fraudulent activity
• To comply with applicable legal obligations

We do not sell personal data to third parties. We do not use contact information for unsolicited marketing communications.

Legal basis for processing

• Consent: For optional cookies (analytics, advertising, personalisation). You can withdraw consent at any time via the Cookie Policy page.
• Legitimate interests: For responding to contact enquiries and maintaining basic website security.
• Legal obligation: Where required to comply with applicable law or regulation.

Data retention

Contact form submissions are retained for up to 12 months after the last communication, then deleted unless there is an ongoing business relationship. Analytics data, where collected, is retained according to the terms of the respective analytics provider. Cookie consent records are stored in your browser and can be cleared by you at any time.

Data protection measures

• HTTPS encryption for all data in transit
• Access to personal data is restricted to personnel with a direct operational need
• In the event of a data breach, affected parties will be notified as required by applicable law
• Third-party service providers are assessed for compliance with data protection standards before use

Your rights

• Right of access: You may request a copy of any personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may request deletion of personal data we hold, subject to applicable legal obligations.
• Right to data portability: Where processing is based on consent, you may request a copy of your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests. We will review and respond to such requests promptly.

To exercise any of these rights, please use the Contact page. We aim to respond within 30 days.